1. How do I open S&CC account after getting my new HDB flat?
All new HDB flat owners will have their Service & Conservancy Charges (S&CC) account automatically setup when they collect their home keys.
2. How much is my monthly S&CC charges?
To find out more on Services & Conservancy Charges, please click here.
3. When is the S&CC payment due and payable?
S&CC is due on the 1st of every month and payable within the month. Please note that the Town Council does not send invoice to the residential units. To check on payment, you can send an email to finance@amktc.org.sg
4. What are the modes of payment?
Residents can pay their S&CC via the following ways:
- Cash or NETS payment at TC offices
- AXS Machine
- Internet Banking
- Credit Card/ Direct Debit Service
- Inter-bank GIRO
- Cheque (Payable to “Ang Mo Kio Town Council”)
For more info, residents may refer to our
Services & Conservancy page for the details.
5. I would like to apply for giro/recurring credit card payments
6. How much and when are the S&CC rebates disbursed?
7. Why did I incur penalty/legal fees
Service and conservancy charges are due on the 1st of each month without demand. If payment is late for the current month, the penalty charge will apply from the following month onwards until full payment is received. Kindly refer to the Service & Conservancy Charges page for more info.
Penalty for late payment are as follows:
- 1-room - $1.00
- 2-room - $2.00
- 3-room - $3.00
- 4-room - $4.00
- 5-room - $5.00
- Executive - $7.00 & above
- Commercial - 10% of S&CC subject to a minimum of $10.00
8. I have arrears and I am unable to pay my S&CC. Can I apply for an instalment plan?
For residents with financial difficulty and would like to request for an instalment plan payment, email request to finance@amktc.org.sg. Do note that instalment plan payment is on a case-by-case basis, and is subject to management's approval.
9. Can my penalty/legal fees be waived off?
We do not waive legal fee. However, request for waiver of penalty is on a case-by-case basis, and is subject to management's approval.
10. What is the purpose of this form?
The form serves to inform residents on that the S&CC fees information will be disseminated to registered residents every month via SMS alert system or email.
11. How can I submit this form?
Residents can submit the form via the following channels:
- Online Form
Sign up through the online form on AMKTC’s website (Click here)
- Mail or submit to Ang Mo Kio Town Council offices
For hardcopy, residents can send the forms at any of the Ang Mo Kio Town Council offices
- Email
Scan the document and send to finance@amktc.org.sg
12. Will I still receive the reminder letter if I sign up for this service?
For residents who have signed up for the SMS/Email alert service, they will not be receiving the hardcopy of the reminder letters.
13. Can I still receive the reminder letter if I have signed up for this service?
No. Residents can only choose one option either the hardcopy or via SMS/Email alert.
14. Am I able to register with more than 1 email/phone number?
No, each account number will only be linked to either 1 email address or a mobile phone number.
15. What information will the SMS/Email provide?
The SMS/Email alert will share the total outstanding S&CC amount.